Community FAQ
The Palms of Clearwater — Frequently Asked Questions
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1) What are the move-in costs?
The application fee is $75.00, the admin fee is $250.00, and the security deposit can range from $300.00 up to one month’s rent.
2) Are utilities included in the rent?
Water, sewer, electricity, trash & pest control are not included in the base rent. Water, sewer, trash & pest control are paid with your rent; electricity is through GoZego.
3) How long is the lease term?
Lease terms between 7 and 14 months.
4) What are the late fees and grace period for rent payments?
Rent is due on the 1st of the month and late on the 5th. The late fee is 10% of the amount owed.
5) Is renters’ insurance required?
Yes, renters’ insurance is required.
6) What is the policy for breaking the lease early?
A 60-day notice to vacate is required. At lease signing, you may choose to pay a two-month termination fee or continue paying rent until the apartment is rented.
7) How is rent paid?
Via ACH, debit card, or credit card through the online resident portal, or through a Walk-in Payment System at participating retailers. Rent is not accepted at the office.
8) What is the pet policy?
Pets welcome (breed restrictions apply). Initial pet fee of $350.00 per pet and monthly pet rent of $30.00 per pet.
9) What amenities are included?
- Pool
- Spa
- Car wash station
- Dog park
10) Is reserved parking available?
Yes, reserved parking is available at $35.00.
11) Do you offer garages or carports?
No.
12) Is the apartment furnished?
No, furnished apartments are not offered.
13) What is the guest policy?
Guests may stay up to 14 days without being added to the lease.
14) How are maintenance requests handled?
Submit through the resident portal. Emergency maintenance is available 24/7 by calling the office.
15) Is there 24/7 emergency maintenance?
Yes.
16) How is pest control handled?
Quarterly service for each apartment home.
17) What is the neighborhood like?
Publix, Walmart, Target and other shopping nearby.
18) How are packages received?
Package locker system located at the mailbox area.
19) What is the lease renewal policy?
60-day notice to move out required. If not renewed before expiration, the lease converts to month-to-month with a new rate.
20) Is subletting allowed?
No, subletting is not allowed.
21) Are washer/dryer connections available or included?
All apartment homes include a washer and dryers.
22) What appliances are included?
Refrigerator, range/oven, dishwasher, microwave, garbage disposal, wash & dryer.
23) Is there additional storage for rent?
No, we don't offer storage space for rent.
24) What is the internet and cable situation?
The community is wired for Spectrum.
25) What are the income requirements?
Minimum monthly income of 3× the monthly rent.
26) What schools is the community zoned for?
Eisenhower Elementary; Oak Grove Middle/Junior High; Clearwater High School.
27) What grocery/shopping is nearby?
Publix, ALDI, and Walmart.
28) What hospital is nearby?
Clearwater ER (0.5 miles) and Morton Plant Hospital (3.6 miles).
29) Is the community gated?
Yes.
30) Is the community near a bus route?
The closest bus stop is ~0.2 miles from the entrance.
The Palms of Clearwater — Fees
Transparent breakdown of application, monthly, utilities, and other fees.
Required Application & Move-In Fees
- Administrative Fee (one-time fee per apartment)$250.00
- Application Fee (one-time fee per applicant)$75.00
- Security Deposit (per apartment — refundable) — ranges $300.00 up to one month’s rent (based on screening) —
Required Monthly Fees
- Monthly Administrative Billing Fee (per apartment)$7.25
- Pest Control Services (per apartment)$4.50
- Trash Services (per apartment)$33.00
Utilities & Services — Third Party Provided
- Renters Liability InsuranceBased on provider
- Utility — ElectricBased on provider
- Utility — Chilled WaterBased on provider
- Water/SewerBased on provider
- GasBased on provider
- Internet ServicesBased on provider
- Cable ServicesBased on provider
Other Fees
- Pet Fee (one-time/per pet)$350.00
- Pet Rent (per pet/per month)$30.00
- Parking Fees (reserved parking per month)$35.00
- Payment Services$6.95
- Late Fee (per occurrence)10% (based rent amount)
- Access Device Replacement (per occurrence)$50.00
- Access/Lock Change Fee (per occurrence)$75.00
- Early Lease Termination/Cancellation (per occurrence)2× (based rent amount)
- Insufficient Move-Out Notice Fee (per occurrence)2× (based rent amount)
- Transfer Fee (per occurrence)$350.00
- Legal/Eviction FeesBased on provider
- Non-Sufficient Funds (NSF) (per occurrence)$40.00
- Renters Insurance — Non-Compliance Fee (per occurrence)$50.00
- Utility Cost Recoveryusage-based